The Adobe Creative Suite is probably the most widely used collection of video editing, web development and graphic design applications today. Created by Adobe Systems, the collection includes the brand’s most popular applications, Photoshop, InDesign and Acrobat, and this time they are based on different technologies such as Flash, PDF and PostScript. The Creative Suite package sometimes encounters certain glitches and problems, which fortunately, can be easily resolved.
- There are times when, after downloading and installing Adobe Creative Suite, launching the program won’t push through, and the message “Licensing for this product has stopped working” pops out. The cause of this problem may be a low virtual memory, or that there’s a need to configure certain parts of the computer system in order to match the suite. A good solution to this is to download the Licensing Service Update, which can be found in the Adobe Systems website, then have installed and activated before re-launching the Creative Suite.
- When the message “beta or pre-release versions installed” appears and blocks the Creative Suite from launching, then it is recommended to remove the previously installed beta version first. Afterward, installing the licensed Creative Suite may continue via the Adobe CS4 Clean Script, which will then run and launch smoothly and properly.
- There are instances when the Adobe Acrobat 9 appears to be grayed out and excluded on the 64-bit version of Windows XP and Windows Vista. The reason behind is that there is a missing critical service pack that allows Adobe Acrobat 9 to run on the computer. This problem can be resolved by installing the latest Service Packs for Microsoft Windows 64 bit, to be followed by installing Acrobat 9 from the Adobe Creative Suite installer. Adobe Acrobat 9 was created and tested on the latest Microsoft Windows Service Packs and has been a recognized problem both by Adobe and Microsoft. Both companies are currently developing ways to correct the said issue.
- When the point product for the Adobe Creative Suite is grayed out during installation, it means that the script has detected a pre-release version of the said product, which has first to be removed before installation can continue. Have the beta version removed from the computer via the “Add/Remove Programs” in the Control Panel, then retry installing the CS Clean Script.
- When the serial number entered is not accepted by the Creative Suite, it means that the given code is incorrect. Make sure the code is properly entered and that serials numbers from older versions are present during software upgrades. If the program continuous to reject the code, then it’s time to contact a technical support representative to provide advanced troubleshooting procedures.