Installing most programs on Windows Vista is a straightforward process. However, there are times where an application has known issues with certain operating systems. In the case of Adobe Creative Suite 3, there are some specific issues related to Windows Vista that can easily be repaired if you know what to look for. The following steps will walk you through the installation to use if the standard installation does not work. They will also address some of the more common issues you may face.
- Start up your computer, log in as an administrator and insert the Adobe Creative Suite installation DVD into the DVD drive. If the auto-run screen opens, close it by clicking the X in the upper right-hand corner. Click on the “Start” button, and then click on “Computer.” Right-click on the “DVD Drive” and then click “Open.” Right-click the “Adobe CS3″ folder and then click “Copy.” Now, click the “Close” button.
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Step 2
Right-click the desktop and select “New,” and then “Folder.” Name this folder “Adobe CS3 Install.” Double-click the folder to open it. Paste the copied folder into this one. Repeat these steps for the remaining DVDs in the suite, copying the Adobe CS3 folder into the newly created one. When all files have been copied, close the window.
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Step 3
Double-click the “Adobe CS Install” folder. Now, double-click the “Adobe CS3″ folder. Locate the file named “Setup.exe,” and double-click on it. Follow the on-screen prompts to complete the installation.
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Step 4
It’s important to log in as administrator when installing the software. There are certain registry values that need to be written to when installing CS3. If you don’t have adequate permissions to write to these files, the installation will fail. See Reference 2 for more information regarding the registry values used in the installation.
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Step 5
Repair the Jscript installation by manually registering the jscript.dll file (see Reference 3). This will fix installation problems associated with Error: 2739. You will need to know what type of system you have, a 32-bit system or a 64-bit system. To find out what you’re running, click “Start,” and type “system” in the Start Search box, then click “System” in the Programs list. Look under System Type to determine which system you are running.